College Logo Stuff takes pride in being a family owned and operated company. We are gratified and blessed by our successes and are personally involved in all of the day to day operations.
During our entire history our mission statement and business focus has been tri-fold. It provides the motivation for us to attain and maintain the number one marketing and sales position in our niche of collegiate merchandise.
First and foremost we Focus on the Customer. We treat every online patron as though they just walked into our bricks and mortar gallery. Our website is friendly, informative and easy to navigate. Telephone access is clearly listed on every page. We frequently provide updates, timely shipping data, after delivery rating requests and constantly address customer satisfaction concerns. We speak personally with approximately 40% of our internet based customers and have become personal friends with many of them from all over the world.
Secondly we Focus on our Products. We present only the finest quality products that have been curated from around the country, which we unconditionally back with a guarantee.
And finally, we Focus on Vendor Relationships. A solid business relationship with the artists, craftspeople and vendors with whom we do business, and without whom we would not be able to enjoy our days, is fundamental to our success. This relationship goes way beyond simple financial concerns, as it includes mutual business forecasting, new product development and constant communication.