Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unused, with tags, and in its original packaging. 

Please note that some items require a 20% restocking fee.

Custom items, stones, statues and one-size-fits-most items (seat covers and grill covers) are not eligible for returns. 

To start a return, you can contact us at info@collegelogostuff.com.

We will issue a Return Merchandise Authorization (RMA), which will be required for a return. If your return is accepted, we’ll send instructions on how and where to send your package. Items sent back to us without first requesting a return will not be refunded. Customer is responsible for return shipping costs.

For questions about returns, contact us at info@collegelogostuff.com.

Damages and issues
Please inspect your order upon delivery and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. To expedite the process, please attach photos to your email.  Once approved, we will send a shipping label for you to return the item to the appropriate warehouse. 

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return.  If approved, you’ll be automatically refunded on your original payment method within 5 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.

If more than 15 business days have passed since we’ve approved your return, please contact us at info@collegelogostuff.com.